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iScala CRM

Optimize Your Revenue, Profitability and Customer Satisfaction with iScala CRM

Accessible from Microsoft Outlook® and the web, iScala CRM is easy to use, customize, and maintain, integrates with iScala ERP and other business systems, and scales to grow along with your business. Powered by Microsoft CRM, iScala CRM enables you to:

Increase your sales success: Shorten the sales cycle and improve close rates with lead and opportunity management, automated sales processes, quote creation, and order management.

Deliver efficient, consistent customer service: A shared knowledge base and automated routing and queuing make it easy to serve customers efficiently.

Make informed, agile decisions: Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems and opportunities.

Work from any place – in the office, on the plane, in the field: Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a web browser.

Share information: Tightly-integrated sales and customer service functionality makes it easy to view, update, and share information across teams and departments.

Use easily: Designed for ease of use, iScala CRM ensures that sales teams get started fast with a familiar and intuitive interface.

Customize and scale easily: Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.

Integrate powerfully: You can use iScala CRM as a standalone product, or integrate with iScala ERP and with other business systems.

	Download the iScala CRM factsheet (PDF file, 87Kb)
	Download the iScala CRM brochure (part 1)(PDF file, 163Kb)
	Download the iScala CRM brochure (part 2)(PDF file, 185Kb)